Contact Us

Hospice of the West complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Hospice of the West does not exclude people, or treat them differently because of race, color, national origin, age, disability, or sex.

Hospice of the West:

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:

• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats, other formats)

• Provides free language services to people whose primary language is not English, such as:

• Qualified interpreters
• Information written in other languages

If you need these services, contact Danah Flanagan, MSW, Civil Rights Coordinator at Hospice of the West.

If you believe that Hospice of the West has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Danah Flanagan, MSW, Civil Rights Coordinator, 21410 N 19^th Ave Ste. 100 Phoenix, AZ 85027, Phone 602-343-6422, Fax 602-343-6297, E-mail  Danah.Flanagan@HospiceWestAZ.com.  You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Danah Flanagan, MSW, Civil Rights Coordinator, is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1- 800-868-1019, 800-537- 7697 (TDD).

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.